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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Antroney Mallory

March 7, 2023

5  out of  5 rating by Antroney Mallory
"I’m not even sure how the engagement came about but my agents were heaven sent. I spoke with countless agents from over 9 different agencies. Either the rates were really high or customer service was poor. Statefarm Jessica Ross and team, Megan provided me a quote in under 2 minutes and best of all, they beat all other carriers. Rates are out of this world!!! I moved everything under State Farm. Best agents in town!"

Micah Brooks

March 1, 2023

5  out of  5 rating by Micah Brooks
"Always friendly and helpful!"

Mishpaha Alita

February 24, 2023

5  out of  5 rating by Mishpaha Alita
"Awesome team! Great customer service. They really try to find out your needs and customize the experience. We have enjoyed joining the State Farm family through the staff here."

Kim Lindner

February 23, 2023

5  out of  5 rating by Kim Lindner
"I recently switched my auto and home policies to Jessica Ross - State Farm and I cannot say enough about Megan... She is so personable and knowledgeable, and she walked me through all of my options and made it easy to understand. I'm glad that I made the switch to State Farm and I am looking forward to working with them for a long time!!!"

Jessica hunt

February 23, 2023

4  out of  5 rating by Jessica hunt
"I really enjoy using state farm. Yall are very efficient and friendly. And yall help with any of my concerns"

Rhonda Chavis

February 22, 2023

5  out of  5 rating by Rhonda Chavis
"Good people"

Ella Masson

February 22, 2023

5  out of  5 rating by Ella Masson
"I'm grateful to have such a dependable and respectful insurance company with State Farm"

Raynesha Carver

February 17, 2023

5  out of  5 rating by Raynesha Carver
"Great staff and service!"

Rich Dawson

February 14, 2023

5  out of  5 rating by Rich Dawson
"Great service."

Sue Gibbs

February 10, 2023

5  out of  5 rating by Sue Gibbs
"I was with another big insurance company for years.(20+) but switched to Jessica’s group about 7 years ago. Her whole team is fabulous. We have a complete bundle of insurance with Jessica, from cars to home to renters insurance for college kids. They have always pointed out the best benefits and discounts for my family. I highly recommend Jessica’s group."

Cassie M. Saum

February 10, 2023

5  out of  5 rating by Cassie M. Saum
"Great job helping with my claim. Thank you"

Eric Adelman

February 8, 2023

5  out of  5 rating by Eric Adelman
"What a great agency so professional they are so timely and quick and proficient I've had many insurance agents in the past I'm so glad to be with Jessica Ross State Farm!"

Jermale White

February 1, 2023

5  out of  5 rating by Jermale White
"I’ve been with many insurance companies and this one is the best one yet… Megan Clontz and Eva Knight are the best… I understood everything they explained to me…thank you guys"

Paul Gwyngg c Dec 5

January 31, 2023

5  out of  5 rating by Paul Gwyngg c Dec 5
"All the office staff is wonderful & very helpful anytime I need them!"

Danielle Ealy

January 31, 2023

5  out of  5 rating by Danielle Ealy
"Jessica team has been wonderful to work with these last 7 yrs. I highlet trcomend Jessica Ross for your insurance needs!"

Megan Page

January 9, 2023

5  out of  5 rating by Megan Page
"Megan @ State Farm was WONDERFUL to work with. I sent her an email and she immediately responded and called me. I canceled my previous coverage and she was able to immediately set me up and sent follow up emails to make sure everything was good. I also got a better rate after being overcharged by my previous carrier with no accidents or claims filed having been with them for over 4 years. Thanks Megan! Saving over 50$ a month is going to great!"

Matthew Lang

November 29, 2022

5  out of  5 rating by Matthew Lang
"Great agency! Definitely recommend"

Addie Jones

November 28, 2022

5  out of  5 rating by Addie Jones
"Have heard great things, definitely switching to this agency!"

paul quick

November 16, 2022

5  out of  5 rating by paul quick
"Jessica and her team were very informative regarding the coverage i had and what they had to offer. Switching to them saved me hundreds of dollars a year with even better coverage. I couldn’t be more pleased. Thank you Jessica and team. Paul Quick"

Tiffany Chavez

November 16, 2022

5  out of  5 rating by Tiffany Chavez
"I called in with a lot of questions regarding my insurance needs, both the receptionist and the agent were so helpful and kind! Great customer service goes a long way. 🙂"

katelyn kiker

November 10, 2022

5  out of  5 rating by katelyn kiker
"All of the ladies in the office are a pleasure to work with!!!"

Hasielm Payne

November 5, 2022

5  out of  5 rating by Hasielm Payne
"Sunshine made my day"

Karen Smith

October 21, 2022

5  out of  5 rating by Karen Smith
"I was interested in getting renters insurance but really didn’t know much about it. Eva took the time to explain the process to me. Any questions I had, she made sure to get me a response. Not only did I purchase the renters insurance, but I also switched over my car insurance and added some life insurance! All three of these now cost me less than I was paying just for my car insurance at another company. I would recommend State Farm (Jessica Ross) office to anyone that is interested in saving money and getting friendly helpful service!"

Beverly Griffin

October 15, 2022

5  out of  5 rating by Beverly Griffin
"Very professional, capable & easy to work with."

Misty Morris

October 6, 2022

5  out of  5 rating by Misty Morris
"I searched for the lowest rates and landed with Geico. I hadn’t even thought about State Farm, and when I spoke to Eva on the phone she assured me she’d do her best to get a better rate - and she did! I couldn’t believe it. I would never have thought State Farm if it hadn’t been for Eva. Thank you so much!!"