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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Jones

May 8, 2025

5  out of  5
rating by Aaron Jones
"Jennifer is truly amazing. She is very knowledgeable and will always point you in the right direction when you have a question regarding your policy. The whole team is great. I’m proud to say I picked State Farm."
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David Leonard

May 6, 2025

5  out of  5
rating by David Leonard
"Very quick and fair. Megan is great"
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Haley Jackson

May 6, 2025

5  out of  5
rating by Haley Jackson
"Always willing to answer my questions when I need it !"
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Cynthia Johnson

May 6, 2025

5  out of  5
rating by Cynthia Johnson
"Megan is AWESOME!"
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Frank Heckl

May 5, 2025

5  out of  5
rating by Frank Heckl
"Called with question about how to pay an insurance bill on my car and ask about two other State Farm bills in another state...Jennifer was able to use my credit card on file here in NC to pay all three very quickly. Next bill I receive I will call Jennifer and she will use my card on file to pay it for me. No more on line hassles or writing and mailing checks!"
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Maya Atkins

April 30, 2025

5  out of  5
rating by Maya Atkins
"Eva is very attentive and always completes my requests in a timely manner!! She’s amazing 10/10!"
We responded:
"Maya, I am so glad Megan was able to assist you with your insurance needs and questions! Megan is a valuable asset to our office, and we appreciate her attention to detail and wisdom. Welcome to our State Farm family, Maya!"
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Dominice Hammonds

April 29, 2025

5  out of  5
rating by Dominice Hammonds
"You ladies are great!"
We responded:
"Thank you Dominice for taking the time to leave us a review! "
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Demeturis Jefferies

April 25, 2025

5  out of  5
rating by Demeturis Jefferies
"Excellent service I would definitely recommend Jessica goes above and beyond,Thanks"
We responded:
"We appreciate your loyalty Demeturis. "
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Terica Drake

April 15, 2025

5  out of  5
rating by Terica Drake
"She is always willing to make sure you u understand your policy. She returns your calls in a timely manner. She very nice and caring."
We responded:
"Now that's what I am talking about! :) "
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Gena Williams

April 11, 2025

5  out of  5
rating by Gena Williams
"I appreciate the incredibly service you provide for me."
We responded:
"it is really hard to find good service anywhere these days so that is a giant compliment. We take pride in this area. "
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Xavier Watson

April 10, 2025

5  out of  5
rating by Xavier Watson
"Well words can’t describe how Great my experience was, but here I go -shes so patient if you don’t know something, she’ll give you her. -She’s gonna call once she get your message and she will make sure everything your concerned about is handled before ending the call. Truly a professional."
We responded:
"We love that your business is handled this way and we love you! "
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Brooke Wingo

April 1, 2025

5  out of  5
rating by Brooke Wingo
"She went above and beyond. Couldn't be happier with my experience."
We responded:
"Thank goodness people are still willing to treat customers with care! We love loving on you. "
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C Will

March 24, 2025

5  out of  5
rating by C Will
"Very professional and courteous"
We responded:
"That is amazing that you found our service to be to this level. We appreciate the time you took for this review. "
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Jacob Raptis

March 21, 2025

5  out of  5
rating by Jacob Raptis
"Jenna is the best she's such a great help"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Janna was able to assist you. She truly is an asset to our team. If you need anything else, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Chris Collins

March 20, 2025

5  out of  5
rating by Chris Collins
"I shopped around and found State farm provided a more affordable insurance rate. I have been very pleased with the quality of service the Jessica Ross Agency has provided. They provide friendly personal service at a competitive rate."
We responded:
"Thank you for your kind words! We're thrilled to hear that you found our rates competitive and our service top-notch. At the Jessica Ross Agency, we strive to provide personalized care to all our clients. Your satisfaction is our priority!"
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Ali Garner-McGraw

March 19, 2025

5  out of  5
rating by Ali Garner-McGraw
"Absolutely love State Farm! Megan is amazing. She was so quick to respond and help me with any questions I had. Thank you Megan!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Megan provided you with quick and helpful service. She truly is amazing! If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support!"
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Lisbeth Cruz

March 19, 2025

5  out of  5
rating by Lisbeth Cruz
"Jessica is one of the best agents I ever had, I definitely recommend her. She is very nice, professional and Helpful. 10/10"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessica provided you with such excellent service. She truly goes above and beyond for her clients, and your recommendation means the world to us. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support!"
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Ajah Holt

March 19, 2025

5  out of  5
rating by Ajah Holt
"Very friendly and professional. I appreciate the proactiveness to anticipate future needs."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you found our team friendly and professional. Anticipating our clients' needs is a priority for us, and your appreciation truly motivates us. We look forward to continuing to provide you with excellent service in the future!"
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Brooke Felicity

March 19, 2025

5  out of  5
rating by Brooke Felicity
"super helpful and friendly! quick call and didn’t take up more time than necessary!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and friendly. We always strive to provide efficient support without compromising on quality. Your feedback motivates us to keep delivering great service. Looking forward to assisting you again in the future!"
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Nitaya Smith

March 18, 2025

5  out of  5
rating by Nitaya Smith
"I have been with State Farm since 2021. I have never had any issues. Whenever I call they always call back within a decent amount of time. My questions are always answered if I have a concern. 10/10"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that your experience with State Farm has been smooth and that our team has been responsive to your needs. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need anything, don’t hesitate to reach out!"
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vanessa minahan

March 18, 2025

5  out of  5
rating by vanessa minahan
"I had the best experience with getting a new homeownerd insurance. It was stressful finding out that we needed a new insurance carrier. But Megan Clontz put me at ease, answered all my questions and was very prompt and thorough. I appreciate her service and definitely will be recommending to anyone that needs an insurance carrier. Vanessa M."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Megan Clontz made your experience smooth and stress-free. Your recommendation means the world to us. If you need anything else in the future, don’t hesitate to reach out!"
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Jason Grant

March 11, 2025

5  out of  5
rating by Jason Grant
"I received an immediate call back as soon as Megan was able too. She was very Kind, Professional, caring, and most of all had a personality. Megan was very thorough and on top of getting myself a Policy that fits my needs. She deserves a bonus of appreciation."
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience with Megan. Her dedication and warmth truly make a difference. We'll be sure to recognize her hard work. Your satisfaction is our priority!"
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Omg Kim

March 10, 2025

5  out of  5
rating by Omg Kim
"Megan did a wonderful job for me answering all my questions took care everything that I need it Thank You Megan enjoy your weekend"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Megan was able to assist you so well. Your satisfaction is our priority. Enjoy your weekend too, and if you need anything else, feel free to reach out! 😊🌼"
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Ashlee Smith

February 23, 2025

5  out of  5
rating by Ashlee Smith
"Got insurance at State farm! Megan Clontz was a pleasure to work with. She got me everything I needed, super fast and was very efficient."
We responded:
"Thank you for choosing State Farm for your insurance needs! We appreciate you taking the time to leave us a review. We're delighted to hear that Megan Clontz provided you with a pleasurable and efficient experience. Our team strives to deliver exceptional service, and we're glad she was able to quickly get you everything you needed. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again and appreciate your feedback!"
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John Sutton

February 19, 2025

5  out of  5
rating by John Sutton
"Super helpful getting insurance set up on my new car."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you found our service helpful in setting up insurance for your new car. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new ride!"