State Farm® Insurance Agent Jessica Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vinaya Kumar Mandha
August 25, 2025
"Megan Clontz an Account Representative from "Jessica Ross - State Farm Agent" helped me with my home insurance. She is knowledgeable & experienced insurance agent, explained me the insurance policy and provided the right quote for my home insurance requirements. She is very prompt and responded to my emails and questions in timely. Thanks again Megan for all your help."
Alex Sutherland
August 22, 2025
"Megan was great in helping me get auto/home insurance policies started and switched over from Allstate."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sam
August 21, 2025
"My agent is the best I've every had. Thank you for all the work you do for your customers."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Emily Rucker
August 20, 2025
"I have been a customer with Jessica Ross State Farm since I purchased my first vehicle. The customer service from Megan and Eva has been amazing. They always answer my questions and give me my best options. I am always satisfied with the service they provide and the way they make me feel like they value me as a customer. I truly appreciate this team and their service. Thank you for everything you do to make it a great experience. I look forward to many more years with this agency. Always 5 star service!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Moss Outdoorsman
August 19, 2025
"Awesome customer service"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mandrake HR Consulting
August 19, 2025
"I’ve been with Jessica and team for about 8 years and they are fantastic! Very responsive, and always looking to help us. Highly recommend."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kevin Greene
August 18, 2025
"Great customer service. Really appreciate Megan’s help in navigating our new auto policy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
Kirk Krone
August 15, 2025
"Great to work with! Knowledgeable and kind"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority!"
Christy Smith
August 15, 2025
"Very friendly and pleasant to work with, also quick to respond to messages. This team never disappoints. They also quoted me the cheapest price when adding a new unexperienced driver to my policy."
"We love this comment and it is also why we love serving you! "
shantae thomas
August 14, 2025
"Megan, Jessica, and Eva are the best. Very helpful and handled all my documents for me while I was able to stay focused at work. She even got my policy lower than other agency. I appreciate each lady so much from handling my car insurance, life insurance and homeowners insurance. Please check them out!!"
"Dear Shantae, Thank you for your fantastic 5-star review! We're so glad to hear that Megan was able to assist you effectively while you focused on your work. It's great to know she not only handled your documents but also secured a better policy for you. We truly appreciate your kind words and are proud to have her on our team. If you need anything else in the future, please don’t hesitate to reach out. We look forward to serving you again!"
Jessica Straughan
August 14, 2025
"Megan was great and helped us save a ton on our insurance!"
Robert Lunsford
August 13, 2025
"Great customer service. I really appreciate the great customer service. Very knowledgeable and nice."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Terrion Mackey
August 13, 2025
"Good service"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jim Black
August 9, 2025
"I've always been able to reach them anytime I needed him and they've always been very helpful"
"We appreciate your review! We are delighted to know you had a great experience with our team. We look forward to serving you! "
Blessed Mary
August 8, 2025
"What can I say! Nothing but positive experience with Megan!! She and Jessica Ross treated me like family when I first switched to State Farm and they continue to do so each time I contact them with any concerns. Simply the best! Thank you so much Megan! You've got a customer for life. I hope I never have to switched from State Farm. More referers coming your way from Me!🙏🏾🙏🏾🙏🏾 Mary T."
"Thank you for your 5-star review! My State Farm team works hard for your satisfaction. "
John Currier
August 7, 2025
"I've been a customer of State Farm for 37 years and with the Jessica Ross agency for the past 10. I continually receive great customer service from everybody there, especially Megan and Eva who have helped me with numerous insurance needs"
"Hooray! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, we are here. "
Mr. Wilson
August 6, 2025
"I’ve been with state farm over five years and I can say that it has been an absolute fantastic experience! Eva is top-notch she’s done so much for me over the years very professional very knowledgeable extremely caring, hands-down Best agent ever!! I would recommend Jessica Ross state farm Charlotte to any and everyone without hesitation!! Thanks for everything guys keep up the Great Work!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Double Tap
August 6, 2025
"Has been very great with me and my family, always working to help us anyway possible."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mark Campbell
August 6, 2025
"Understood my issues and are working with me until I can get them resolved."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Deshae McClain
August 4, 2025
"Megan was 10/10 thank you"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stephanie Wilson
August 2, 2025
"I want to give five stars to even Eva k n i ght very helpful very polite and takes care of business and very sweet and outgoing"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Aundrea Wilson
August 1, 2025
"Eva, Was was very helpful ! Great communication and staying in touch I had issues and she went above and beyond to save me money! I'm grateful! Aundrea ( small business owner)"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tiffany Crump
August 1, 2025
"Had an amazing experience with Hunter. He was so professional, knowledgeable and helpful. Thank you for your help!"
"Thank you for reviewing our State Farm office! We take pride in knowing you had a great experience with us. "
Hannah Herrick
August 1, 2025
"Jessica Ross State Farm Insurance Agency has been the absolute best in helping me with all my insurance needs. Hunter has been especially helpful in walking me through what coverage I need and getting me the best plan possible. Would recommend them to any one in need of insurance!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Byron Self
August 1, 2025
"Great service love this office"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."